FAQ

FAQ (Frequently Asked Questions)

1. How can I place an order?
You can place your order directly through our website at thymies.com. Simply add your desired products to your cart and follow the checkout instructions.

2. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options displayed during checkout.

3. How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your package in real-time.

4. Can I change or cancel my order?
Please contact us as soon as possible at support@thymies.com. Once your order has been processed or shipped, we may not be able to make changes.

5. What if my product arrives damaged or defective?
If you receive a damaged or defective item, please contact us within 7 days of delivery. We’ll arrange for a replacement or refund.